| Online Purchase Procedure |
| VISA, MasterCard and American Express are accepted for payment. The service fee is HK$5 per item purchased. |
Step 1 |
Look for your favorite items and put them into the shopping cart. |
| |
| 1. |
To order an item, enter the quantity and click the “Add to Cart” button. |
|
|
|
Step 2 |
Shopping Cart |
| |
| 1. |
After your selected items get placed into the cart, you may view all items in your shopping cart. You can also modify the order by clicking the “delete” button and select your items again. |
| 2. |
Review your shopping cart. Click the “Continue Shopping” button to keep on selecting your favorite items. |
| 3. |
When you finish shopping, click the “Checkout” button. Your order will be transferred to Cityline. |
|
|
|
Step 3 |
Log into Cityline |
| |
| 1. |
If you are already a member of Cityline, simply enter with your login ID and password. For non-member, please log into the system by inputting all necessary information. |
|
|
|
| Step 4 |
Select Collection Method |
| |
| 1. |
You can either collect the items in person or by mail |
|
|
|
Step 5 |
Review and Submit Your Order |
| |
| 1. |
Check the accuracy of all the information, including item details, postage, total amount and your personal information, and make any necessary adjustments. Make sure all information is correct before clicking “Confirm” button to submit your order. The payment will be debited from your credit card. |
| 2. |
Once you place your order, a Confirmation page will be shown. Cityline will send you a confirmation email message. Transaction cannot be canceled after confirmation |
|
|
|
Step 6 |
Mail Delivery / Collection In-Person |
| |
| 1. |
For Mail Delivery , you will receive your items in 4-6 weeks. |
| 2. |
For Collection In Person , please print out the email confirmation after the order process as this will act as your invoice for collection.
HKIFF staff will inform you of the collection details by phone/ email within 3 working days after you place your order. Please bring along your email confirmation and credit card to collect your favourite items. |
|
|
|
| Postage Rates & Delivery Estimates |
| You can choose to collect items by post. The postage rates are as below ： |
Destination |
Per Order Handling Charge |
Per Item Mailing Charge |
| Local |
| Hong Kong |
HKD 10 |
HKD 20 |
| Surface Parcel |
| Asia & Asia Pacific |
HKD 100 (USD 13) |
HKD 25 (USD 3.5) |
| United States |
HKD 80 (USD 11) |
HKD 40 (USD 5.5) |
| Canada |
HKD 115 (USD 15) |
HKD 35 (USD 4.5) |
| Africa |
HKD 140 (USD 18) |
HKD 45 (USD 6) |
| South America |
HKD 155 (USD 20) |
HKD 55 (USD 7) |
| Europe |
HKD 160 (USD 21) |
HKD 35 (USD 4.5) |
|
Here is the equation we use to calculate the postage ：
(Per Order Handling Charge) + (Numbers of Item x Per Item Mailing Charge)
Delivery Estimates ：
You will receive your order in 4-6 weeks.
| Instruction for collection in person |
|
| Once you place an order, you will receive a confirmation email. Please print out the confirmation email. You are requested to bring along your credit card and a copy of confirmation email for collection of your order. For your protection, please report to our staff at once if you fail to receive the confirmation email from Cityline (or lose the confirmation email). |
| HKIFF contacts |
| Hong Kong International Film Festival Society Office |
| Office Hour : |
Monday to Friday 9:30am - 12:00noon,
2:00pm - 5:30pm, weekend and Public Holidays closed. |
| Address : |
21/F, Millennium City 3, 370 Kwun Tong Road, Kowloon, Hong Kong |
| Telephone : |
(852) 2970 3300 |
| Fax : |
(852) 2970 3011 |
| Email : |
info@hkiff.org.hk |
| Website : |
www.hkiff.org.hk |
|
* Unit prices in US Dollars are based on current exchange rates and may subject to fluctuations in currency exchange rates on the day of Purchase.
|
|
